Get all the answers for e-commerce beginners using GainStores.
Find out everything you need to know about creating and managing your store with GainStores.
Learn about how ordering and shipping works through GainStores.
Read about managing your taxes and receiving payments with GainStores.
Find out more about the pricing plans of GainStores and different types of subscriptions.
Learn about all additional services GainStores has to offer.
GainStores is an e-commerce platform that helps merchants set up their online store for selling products globally, with an essential line of features such as Social Store (i.e. Facebook store), Create Coupons, Social media marketing, Manage from mobile, Store Analytics & Multiple payment gateways.
GainStores offers features built just for. For detailed info, please check out the features.
GainStores app is usually used by small and medium-sized businesses.
With GainStores, it is easy to add products and accept orders. The feature of Store Analytics helps to keep a track of store insights. Market your business to hundreds of thousands of customers across the globe with the built-in tools. Create your store online quickly and easily.
Go to the GainStores Home Page and follow the easy steps to register.
Yes, you can configure your store DNS settings to achieve this.
No, GainStores is available globally.
With the wide variety of built-in templates provided by GainStores, you can create any type of e-commerce store. Clothes stores, kirana/grocery stores, automobile stores, real estate stores or anything else you have in mind is possible. You can easily customize the themes to obtain your desired look.
Store integration with Facebook is very simple. In order to do this, you need to be an admin of an existing Facebook page, oryou’ll need to create a new one. Click on 'My Social Presence' in your store's admin panel top bar. From the list of your Facebook pages displayed click 'Enable' next to your desired page. Select the products you want to upload to your Facebook store and click “Publish”.
Some features use services provided by other social media companies such as Facebook and Twitter. Some of our features may be modified or discontinued if we are unable to provide them because of reasons beyond our control.
In the current version, GainStores allows you to create only one store using a single account.
GainStores lets you publish and un-publish your store at your will. If you feel like removing your store from public view at any point of time, all you have to do is change your store’s online status to offline. One simple button lets you keep your store out of public sight.
No, once you have created a store with a subdomain you can't change it.
You can create a trial account. With it, you can explore all the features of GainStores.
You can recover your password using forgot password link.
In the admin panel of the store, in Profile settings, you can reset your password.
Connect & Sync with your eBay store is coming soon. At this point, you can download your eBay products by giving store name of eBay
No, you can add products as you wish, but make sure you don’t exceed the storage limit.
Yes, In GainStores you can select changes you want to remove.
At present we do not have this feature, but in the next GainStores version, we will be providing this option.
You can always update your store support contact details in settings page.
Yes, you can always choose which products are visible and which ones are hidden.
You will get notified by email and in store it will show up in the Orders page of your store.
Upon receiving an order, get the receipt printed and prepare the shipment. Then, enter the shipment details and send them in an email to your buyer.
You can view the status of orders in Admin panel, in Orders tab. You can browse orders by their status, time or by applying filters in the Admin panel, in the Reports tab.
Yes, as a merchant, you will have an option to cancel any order and notify the buyer.
There will not be any online orders possible in automobile and real estate stores. Customers can deal with the merchant via contact details provided in the store.
GainStores offer FedEx & Aramex shipping carriers and you can set your shipping days and rates in Store settings → Shipping tab in the Admin panel.
You can setup your local shipping person and assign him/her orders in Shippers tab in the Admin panel. The corresponding courier will get updates for his registered e-mail or he/she can get updates in GainStores courier application (coming soon in Android).
Not at this point.
Please click on the Shipping tab, inside the GainStores Settings page, there you can find Free Shipping, Flat Rate & Ship by Weight options. You can choose or update configurations as you need.
Taxes can be customizable in the Settings page of store Admin panel. Merchant can define how the taxes are charged for different states.If no tax zone is created there won't be any taxes included in transaction charges.
Per Transaction charges are subject to the payment gateway & its subscription plan you opted for. For more information, please check Payment gateway charges.
No, by default, tax is not included in the product price, until you specify tax rates in the Settings page.
Time taken to transfer money varies. It depends on the type of payment gateway you opted for. For more information, please check Payment gateway guidelines.
At this point, you can specify tax rates based on customer’s state.
We do support PayU, PayPal, Zaakpay, Stripe, and COD.
Yes, GainStores has the COD Feature.
Pricing details are available at Pricing page. GainStores has the following pricing plans: Free Trial for 14 days and Subscription.
GainStores is providing the payment method country-wise. For India we are using PayU, PayuMoney, PayPal, Zaakpay as payment gateway and for the rest of the world we have other payment gateways, like PayPal and Stripe.
No, not yet. GainStores is not offering that feature at the moment..
The three available subscription types are: CLASSIC, POWER, and ULTRA. For more details please see Pricing.
You can upgrade your subscription plan by visiting your profile page.
If your subscription or store is not active for a long time, you may not be able to recover it. In this case, please contact support for help with your store details.
No, the purpose of trial period is for to gain experience/understanding of the platform.
Refunds are not available.
Keep looking at our site, if we have any offers or discounts will announce them there.
Subscriptions can be charged only through credit cards.
At the time of signup you will be shown all the tTerms and Conditions.
Yes, we do provide a help document for you can learn from.
Yes, you can get, you can find more information on your profile page.
Its simple like any other online service, just go to GainStores and click Sign Up and fill in the required details.
We just provide payment gateway integration, some of the payment gateways provide better rates if you go with GainStores.
You will get billed at the beginning of every month. If we are, for any readon, unable to process the payment for 30 days, your store will become inactive (unpublished).
You can make payments only from your credit card, please check Pricing for more info.
You can contact us through email or call us, please check Contact for more info.
Yes, we are providing the mobile app to manage your store on the go.
This completely depends on the type of services you are looking for. Feel free to contact our service partners for any additional services.